# Welcome to Social360! ## What is Social360? A **practitioner-centric, psychosocial case management system** built to maximise the time case workers spend with clients by streamlining essential tasks and eliminating administrative overhead. Unlike [conventional systems](https://guide.social360.gov.sg/blog/why-many-commercial-case-management-systems-fall-short-in-psychosocial-practice) that impose rigid, transactional workflows more suited to administrative case handling, this system is purpose-designed for helping professionals in health and social care. Its focus is on enabling better co-management and seamless care coordination across providers. ## Why are we doing this? A major challenge in the social-health sector is **fragmented information**. This disconnect exists within individual organisations and across different entities, making it difficult for social workers to deliver seamless care. Social360 aims to bridge these gaps by providing a unified platform for better care coordination, co-management and collaboration. ## Our Vision We envision **seamless care across health and social services** — where clients can walk into any provider and receive the help they need without unnecessary delays. Relevant information is accessible from the very first visit, ensuring continuity of care. ## What does success look like? **For help-seekers** * Less repeating (‘begging’) of their story. * More dignified way of seeking help. * Less resistance to getting help. **For helping-professionals** * Less cases needing to start from a blank slate. * Less time spent obtaining/verifying information. * More efficient inter-professional partnerships. ## Interested in finding out more about Social360? Complete the [form here](https://form.gov.sg/685a625d90b1e26e0363b492) and we will be in touch! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guide.social360.gov.sg/getting-started/welcome-to-social360.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.