# All Cases
On the 'All Cases' page, you can **view all cases created for your service**, including those that have been resolved or cancelled.
All Cases
## **Search & Filter**
Quickly find a client by:
* Searching by **Client Name** or **NRIC / FIN** (partial matches allowed).
* Filtering by **Referral Date Range, Case Status, Referral Source, Referral Reason,** or **Assigned Staff .**
All Cases - Filter
## **Managing Cases**
You can manage all cases within your service, even those not assigned to you. This is useful when covering for a colleague or assisting while they are on leave. However, before accessing a client’s profile, ensure you have a valid reason to do so.
Manage cases by clicking the button on the card:
* **Edit Referral Details -** Update the referral source, reasons, and remarks.
* **Change Case Assignment -** Assign, reassign, or unassign a caseworker.
* **Set Case Status -** Update the case status based on case progression.
All Cases - Manage Case
{% hint style="info" %}
Only cases with a Pending status can be cancelled. If you want to cancel an active case, first change its status to Pending, then cancel it.
{% endhint %}
### **Cancelling Case**
To cancel this case, you'll need to provide a reason. This reason will be recorded in the client's profile for record.
Reason for Cancellation
{% hint style="info" %}
To see the cancellation reason, hover over the "Cancelled" badge on the "All Cases" page or under the "Timeline" tab in the client's profile.
{% endhint %}
## **Accessing profile of client with resolved cases**
Confirm your intent and select a reason for access. Some of the reasons include: enquiry, error correction, service coordination, etc.
Declaration prompt
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