Changelog

Check in here from time to time to see the changes we have introduced to Social360!

27 June 2025: Feature Update - All Assessments field made optional

đź‘‹ Everyone!

We've received feedback that there are instances where clients may choose not to participate in or complete the psychometric assessments. To better support this workflow, we will be making all fields optional.

If any fields are left blank, scores will not be calculated, and the results table will display 'Incomplete assessment'. You may provide a reason in the remarks section for documentation purposes.

You can learn more about how it works here


10 June: Feature Update - RSW Accreditation

Agencies no longer have to update RSW Accreditation number, start and expiry date for their staff as it will be auto-populated from SWAAB database.

You can learn more about how it works here.


2 June: Feature Update - Accessing Client's Profile with Resolved Referrals

You can now access the profiles of clients with past resolved referrals by confirming your intent and selecting a reason for access. Some of the reasons include: enquiry, error correction, service coordination, etc.

You can learn more about how it works here.

Note: This change also applies when accessing a client’s profile who does not have an referral assigned to you, but has a referral within your service. In such cases, you’ll need to both check the confirmation box and select a reason for access.


26 May: New Feature - Progress Notes Templates

Progress Notes templates allow your service to create standardised formats for documentation. With just a click of a button, staff can insert a predefined template into a new progress note. These templates come with structured headers—such as Presenting Issue, Intervention, Client Response, and Next Steps—so users simply need to fill in the relevant information under each section. This helps ensure consistency, saves time, and supports better communication across your team.

You can learn more about how it works here


2 May 2025: New Feature - My Draft

My Draft allows you to view all incomplete progress notes and form submissions and return to them later. This is designed to support users who may need more time to complete documentation, or who are gathering information progressively and who need a consolidated view of their drafts.

You can learn more about how it works here

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