# Overview

On the **Overview** page, you'll find three main sections:

* **Personal Particulars**
* **Family & Significant Others**
* **Health Conditions**

{% hint style="info" %}
Fields under Personal Particulars, Family & Significant Others, and Health Conditions are auto-saved when you click outside the input box. When the toast notification appears in the top right corner, it indicates that your information has been successfully saved.
{% endhint %}

### Personal Particulars

This section is divided into three parts:

* **Bio -** Displays key identification details such as NRIC/FIN, date of birth, sex, nationality, marital status, and more.
* **Contact -** Displays the client’s registered phone number(s) and email address, and allows for up to two alternative contact details.
* **Residential -** Displays the client’s primary registered address, and allows for up to two alternative addresses.

{% hint style="info" %}
Selecting the "Primary" checkbox for a contact or residential address will update the top bar to display the chosen address.
{% endhint %}

<div><figure><img src="/files/0MoKxOY1yZfkVfT0wfmH" alt=""><figcaption><p>Overview - Personal Particulars - Bio</p></figcaption></figure> <figure><img src="/files/lyxLQmzwipVRzbaxOt5m" alt=""><figcaption><p>Overview - Personal Particulars - Contact</p></figcaption></figure> <figure><img src="/files/3q71JGsVTWWbCP6w85fv" alt=""><figcaption><p>Overview - Personal Particulars - Residential</p></figcaption></figure></div>

\
\[Learn more about how to auto-populate information by having the client log in with Singpass [here](/core-features/client-profile/top-bar.md#request-info-from-client)]

{% hint style="info" %}
If personal particulars are retrieved via Singpass, they will be read-only and cannot be edited, as these fields reflect official records for accuracy. If a client is hesitant to provide their information via Singpass, we recommend using the **alternative phone number and address fields** instead.
{% endhint %}

### Family & Significant Others

This section provides an overview of the client's family structure and important relationships, helping caseworkers understand the client’s support system and potential caregiving arrangements.

#### Table

{% hint style="info" %}
The family members are sorted as follows: spouse > children > parents > others (including step-children and step-parents).
{% endhint %}

* Click a member's card or the <img src="/files/DrdzqDblZ8vnPPIPzNih" alt="" data-size="line"> button  to expand it and enter additional details.
* To add a member, click `Add member` .

<figure><img src="/files/eyyCnBoNNe2cvVD8LeOf" alt=""><figcaption><p>Overview - Family and Significant Others - Table</p></figcaption></figure>

{% hint style="info" %}
Icons on the right side of a member’s card provide a quick summary of their relationship to the client:

* Star = Main Caregiver

* Mic = Main Spokesperson&#x20;

* Call = Not in Contact

* House = Staying with Client
  {% endhint %}

* If the name of a family member is hyperlinked, it means they are also known to Social360.&#x20;

<figure><img src="/files/E8Ehz6ISYOT0nQZwSbIA" alt=""><figcaption><p>Hyperlinked Family Member </p></figcaption></figure>

* Clicking it will show any active services they are linked to.

<figure><img src="/files/YcusgHn9iDeOy4Gudybe" alt=""><figcaption><p>Pending / Active Cases with</p></figcaption></figure>

* To delete a member, click on the <img src="/files/eJ7AHZ3JwW2hMIgO6uO2" alt="" data-size="line"> button on the member's card and select `delete User`**. This action cannot be undone.**

#### **Genogram**

<figure><img src="/files/tDLrrOmfs087UCsBWxhr" alt="" width="563"><figcaption><p>Overview - Family and Significant Others - Genogram (upload file)</p></figcaption></figure>

* Upload a genogram file by selecting a file or dragging and dropping it into the attachment box.

<figure><img src="/files/PhMN56aanCzMvnjchmUB" alt="" width="563"><figcaption><p>Overview - Family and Significant Others - Genogram (file uploaded)</p></figcaption></figure>

{% hint style="info" %}
Genopro files cannot be rendered directly but can be stored in the Documents tab. You can upload a screenshot as a PNG file and drop the Genopro file in Documents.
{% endhint %}

### Health Conditions

This section enables you to document the client's medical conditions.

<figure><img src="/files/OtdFDBqLqfqOyg7BSJjO" alt="" width="375"><figcaption><p>Overview - Health Conditions</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.social360.gov.sg/core-features/client-profile/overview.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.